Terms

These Website Terms and Conditions (“Terms of Use”) apply to your access to, and use of, the Solace’s website located at http://solace-services.com.

Payments/Cancellation

Any fee payment made to the Solace platform is non-refundable, unless there are legitimate reasons due to unforeseen circumstances or the client is not connected to a counselor for more than 5 days upon registration and payment due to lack of available/suitable counselors.

Upon making payment for a counseling session and getting connected to a counselor, the client must book a session using the booking link 30 days from the date of payment before the payment expires. Beyond this, the client will have to make a new payment in order to book a session. However, if the counselor booking link does not have any available slots for more than 4 weeks, the client will have to notify the admin and counselor on the same email thread in which the link was shared.

Copyright

All content included on the website such as text, logos, images, graphics, button icons, digital downloads, data compilations, software, etc is the property of Solace or its content providers and is protected by copyright laws. The course material provided is confidential and copyrighted. You may keep a copy on your PC and print out a copy for your personal academic use but you are not allowed to distribute it to others.

Trademark

Solace’s Trademarks and Trade dress may not be used in connection with any other website or organization in any manner that is likely to cause confusion among people or in any manner that disparages or discredits Solace.

License and website access

Solace grants you a limited license to access and make personal use of the website. You are not allowed to download (other than the training, videos which you are given access to) or modify it, or any portion of it except with the consent of the Solace Admin. This license does not include any resale or commercial use of the contents for the benefit of an individual or a similar institution/organization.

Termination

Notwithstanding any of these Terms of Use, Solace reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites, the Services or any portion thereof, and to block or prevent in future your access to and use of the Sites or any of the Services.

Modifications to terms of use

Solace reserves the right to change or modify any of the terms and conditions contained in the Terms of Use, at any time and in its sole discretion. If the organization changes or modifies these Terms of Use, the organization will post the changes to these Terms of Use on the Sites and will indicate at the top of this page the date these Terms of Use were last revised. Any changes or modifications will be effective immediately upon posting of the revisions to the Sites, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of any of the Sites or the Services following the posting of changes or modifications will constitute and confirm your agreement to and acceptance of such changes or modifications. It is your responsibility to regularly check this Site to determine if there have been changes to these Terms of Use and to review such changes. If you do not agree to the amended terms, you must stop using the Sites and the Services.

Disputes

Any disputes arising during your uptake of services at Solace are subject to final decision of the Solace Admin.